Whether you have been referred to AgeSmart by your GP or you or your carer have contacted us directly for assistance, we take a personalised approach to creating a unique care plan geared toward your specific needs for elderly care services in Manningham. Our four-step approach is simple and effective and will result in you getting the assistance you need when you need it – not months later.
When you contact AgeSmart, the first thing you’ll do is meet with your personal care coordinator (an occupational therapist or registered practice nurse) for a needs assessment. This visit will take about an hour and is designed to give us an understanding of your non-medical needs so that we can then develop a comprehensive care plan tailored to your unique at-home situation. We encourage you to have a family member or carer present to participate in important discussions regarding your welfare.
Once we have completed your assessment and understand what you need, we will identify quality service providers that best meet your care needs. We will also examine where you may be able to minimise costs by qualifying for government-subsidised entitlements. As we develop your personalised care plan, keep in mind that we have no vested interest in any particular service. We provide professional advice that is completely independent and based on your personal beliefs and preferences as well as carefully researched knowledge of the best available services in the area where you live.
When we have located the preferred non-medical services, we make all the necessary arrangements to put you in touch with the right providers and ensure that you receive all the support, health, and professional services you need – at the right time and in the right order. Services we can help coordinate include non-health professional services such as legal advice, wills, and powers of attorney, patient support services such as bill payment, transport, and assistance with social integration. Also, we can coordinate support for activities of daily living such as continence management, delivered meals, and home maintenance; and non-subsidised allied health services such as physiotherapy, occupational therapy, and psychology services.
To be sure that you are fully satisfied with the quality of your elderly care in Manningham, we conduct a thorough review after four weeks. This gives us the opportunity to make any necessary changes and ensure that you are happy with the value of the services you receive and that you are receiving the right combination of services.
In addition to creating your care plan and organising and managing your care services, AgeSmart also keeps GPs fully informed with up-to-date information they can access online and discuss with you. We strive to make our unique service a truly invaluable resource for comprehensive elderly care.